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| Consultant Services For Libraries and Information Centers |
"He talks and thinks we understand, but he's so technical and we're afraid to ask questions because we know he'll blow up"
Effective communication, which is speaking, listening and comprehending, is essential for organization's to grow and learn. So many psychological and demographic variables impact communication that we sometimes forget our real purpose in libraries is to serve others. The blame game and staff islands, which can focus one person or groups, are counter-productive.
Breaking down barriers, perceptions and long standing feuds can be accomplished when managers intervene and help produce effective individual and organizational communication systems. Nothing changes a library's culture more favorably than when staff effectively communicate in interpersonal, inter/intra departmental settings and in meetings.
DEMEO Group, LLC, can help you and your organization develop effective communication systems in one-day seminars or through longer term evaluation and planning. Contact us @ DEMEO Group to discuss this service with you.